Returns & Exchanges Policy
At Canadabeautysupply, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you may return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team with your order number and the reason for the return to receive a Return Authorization number.
Pack Your Items
Securely pack the unused products in their original packaging, ensuring all seals are intact and including a copy of your invoice.
Ship the Package
Affix the provided return label or ship the package via a trackable carrier to our warehouse facility in Canada.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing